Important: This website copy is a general business template and should be reviewed by qualified legal counsel for the company’s actual operations, licenses, data practices, and applicable state laws.
1. Information we collect
We may collect information you provide directly, including your name, email address, telephone number, pickup and delivery locations, vehicle year, make, model and condition, preferred shipping date, transport preference, and any details included in your message.
When you visit the website, our hosting and security providers may automatically receive basic technical data such as your IP address, browser type, device type, referring page, pages visited, and request timestamps.
2. How we use information
We use information to:
- prepare and respond to transport estimate requests;
- communicate about routes, availability, pricing, pickup, and delivery;
- identify suitable motor carriers and coordinate requested services;
- operate, secure, troubleshoot, and improve the website;
- prevent fraud, misuse, and security incidents; and
- comply with legal and regulatory obligations.
3. How we share information
We may share information with motor carriers, dispatchers, and service providers when reasonably necessary to quote, arrange, or support a requested shipment. We may also share information with website hosting, email, communications, security, and professional-service providers working on our behalf.
We may disclose information when required by law, to respond to lawful government requests, to enforce our agreements, or to protect the rights, safety, and property of customers, carriers, our business, or others. We do not sell personal information for money.
4. Cookies and similar technologies
The website may use essential browser storage or cookies required for operation, security, and user preferences. If analytics or advertising technologies are introduced, this policy and any required consent controls should be updated before they are enabled.
5. Data retention
We retain personal information only as long as reasonably necessary for the purposes described above, including customer support, shipment records, dispute resolution, legal compliance, and fraud prevention. Retention periods may vary depending on the nature of the information and our legal obligations.
6. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
7. Your privacy choices
You may ask us to access, correct, or delete personal information you submitted, or to stop non-essential marketing communications. Some information may be retained when required for legal, security, accounting, or dispute-resolution purposes. Privacy rights may differ depending on where you live.
8. Children’s privacy
This website is intended for adults arranging vehicle transportation and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Third-party links
The website may link to third-party websites. Their privacy and security practices are governed by their own policies, and we are not responsible for their content or practices.
10. Changes to this policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
11. Contact us
For privacy questions or requests, email info@glgautotransport.com.
